Privacy policy

Privacy Policy

Last updated: September 19, 2026

Create Joy Studios operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Create Joy Studios is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described below.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you or another person. Personal information does not include information that has been collected anonymously or de-identified so that it cannot reasonably be linked to an individual.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

Contact details, including your name, address, billing address, shipping address, phone number, and email address.
Financial information, including credit card, debit card, financial account, transaction, payment, payment confirmation, and other payment-related information.
Account information, including your username, password, security questions, preferences, and settings.
Transaction information, including the items you view, place in your cart, add to a wishlist, purchase, return, exchange, or cancel, as well as your past transactions.
Communications with us, including information you provide when contacting us for customer support or other inquiries.
Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.
Usage information, including information about how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

Directly from you, including when you create an account, visit or use the Services, communicate with us, place an order, or otherwise provide your personal information.
Automatically through the Services, including from your device when you use our products or services, visit our website, or interact with cookies and similar technologies.
From our service providers, including companies that provide technology, payment processing, fulfillment, shipping, analytics, and other services on our behalf.
From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

Provide, tailor, and improve the Services. We use personal information to provide the Services, perform our contract with you, process payments, fulfill orders, remember preferences, send account and order notifications, process purchases and other transactions, manage customer accounts, arrange shipping, enable reviews, and improve or personalize the shopping experience.
Marketing and advertising. We may use personal information for marketing and promotional purposes, including sending promotional communications by email, text message, or postal mail, and showing advertisements for products or services on the Services or other websites, including based on items you have purchased, viewed, or added to your cart.
Security and fraud prevention. We use personal information to authenticate accounts, provide a secure shopping and payment experience, detect and investigate potentially fraudulent, illegal, unsafe, or malicious activity, and protect our Services, customers, and business.
Communicating with you. We use personal information to provide customer support, respond to questions, and maintain our business relationship with you.
Legal reasons. We may use personal information to comply with applicable law, respond to valid legal processes or government requests, participate in legal proceedings, and enforce or investigate potential violations of our terms or policies.

If you create a customer account, you are responsible for keeping your account credentials secure. We recommend that you do not share your username, password, or other access information with others.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes consistent with this Privacy Policy. These circumstances may include:

With Shopify, vendors, service providers, and other third parties that perform services on our behalf, including payment processing, information technology, analytics, customer support, cloud storage, fulfillment, and shipping.
With business and marketing partners that provide marketing, advertising, or promotional services. For example, Shopify may support personalized advertising with third-party services based on your online activity with different merchants and websites.
When you direct us, request that we disclose information, or otherwise consent to the disclosure of certain information to third parties, such as when shipping products or using social media integrations.
With our affiliates or within our corporate group, if applicable.
In connection with a business transaction such as a merger, acquisition, bankruptcy, or sale of assets.
To comply with applicable laws and legal obligations, respond to subpoenas, search warrants, or similar requests, enforce applicable terms or policies, and protect or defend the Services, our rights, and the rights of users or others.

Depending on where you live, you may have the right to opt out of certain uses of your personal information for targeted advertising or marketing.

You can exercise applicable data-sharing opt-out rights here:

https://createjoystudios.com/pages/data-sharing-opt-out

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.

Information you submit through the Services may be transmitted to and shared with Shopify, as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services.

To help protect, operate, grow, and improve our business, we may use Shopify features that incorporate information obtained from your interactions with our store, other merchants, and Shopify.

In these circumstances, Shopify may be responsible for the processing of certain personal information, including responding to requests to exercise privacy rights related to Shopify’s processing activities.

To learn more about how Shopify uses your personal information and the rights that may be available to you, you can review the Shopify Consumer Privacy Policy:

https://www.shopify.com/legal/privacy/app-users

You may also visit the Shopify Privacy Portal:

https://privacy.shopify.com/en

Third-Party Websites and Links

The Services may provide links to websites, services, or online platforms operated by third parties.

If you follow a link to a website or service that is not affiliated with or controlled by us, you should review that third party’s privacy and security policies, terms, and practices.

We are not responsible for the privacy, security, accuracy, completeness, or reliability of third-party websites or services.

Information you provide on public or semi-public platforms, including social media platforms, may be viewable by other users and may be used by those third parties according to their own policies.

Our inclusion of a link does not necessarily imply endorsement of the third-party platform, its content, or its owners or operators.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority in the applicable jurisdiction.

If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the information below to request deletion of that information.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell,” as those terms are defined under applicable law, personal information belonging to individuals under 16 years of age.

Security and Retention of Your Information

We take reasonable steps to protect personal information, but no security system is perfect or completely impenetrable.

Information transmitted over the internet or through electronic communications may not always be secure while in transit. We recommend that you do not send sensitive or confidential information through unsecured channels.

How long we retain personal information depends on several factors, including whether we need the information to maintain your account, provide the Services, fulfill legal obligations, resolve disputes, or enforce agreements and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information. These rights are not absolute and may apply only in certain circumstances.

Right to Access or Know. You may have the right to request access to personal information we hold about you.
Right to Delete. You may have the right to request deletion of certain personal information we maintain about you.
Right to Correct. You may have the right to request correction of inaccurate personal information.
Right to Portability. You may have the right to receive a copy of personal information we hold about you and, in some circumstances, request that it be transferred to a third party.
Right to Opt Out of Sale or Sharing for Targeted Advertising. Depending on where you live, you may have the right to opt out of the sale or sharing of your personal information, or processing for targeted advertising.

You can exercise applicable opt-out rights here:

https://createjoystudios.com/pages/data-sharing-opt-out

If you visit our website with a Global Privacy Control preference signal enabled, Shopify may automatically treat that signal as an opt-out request for the browser or device you are using, depending on applicable law.

If the device is associated with a Shopify account, Shopify may also apply the opt-out request to that account.

You can learn more about Global Privacy Control at:

https://globalprivacycontrol.org/

Other than Global Privacy Control, we do not necessarily recognize other “Do Not Track” signals sent by browsers or devices.

Managing Communication Preferences. We may send promotional emails, and you may unsubscribe at any time using the unsubscribe link provided in those messages. Even if you opt out of promotional communications, we may still send non-promotional emails related to your account, purchases, orders, shipping, or other transactions.

You may exercise applicable rights by using options provided through the Services or by contacting us using the information below.

To learn more about how Shopify processes personal information and privacy rights related to Shopify, visit:

https://privacy.shopify.com/en

We will not discriminate against you for exercising applicable privacy rights.

We may need to verify your identity before processing certain requests, as permitted or required by law. You may also be able to designate an authorized agent to submit requests on your behalf, subject to verification and applicable legal requirements.

We will respond to privacy requests within the time required by applicable law.

Complaints

If you have a complaint about how we process your personal information, please contact us using the information below.

Depending on where you live, you may also have the right to appeal a decision we make regarding a privacy request or submit a complaint to your local data protection authority.

International Transfers

We may transfer, store, or process personal information outside the country where you live.

If we transfer personal information outside the European Economic Area or the United Kingdom, we may rely on legally recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses, equivalent United Kingdom contractual provisions, or transfers to countries recognized as providing an adequate level of data protection, as applicable.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technology, Services, legal requirements, or other operational reasons.

When we update this Privacy Policy, we will post the revised version on this website, update the “Last updated” date, and provide additional notice when required by law.

Contact

If you have questions about our privacy practices or this Privacy Policy, or if you would like to exercise any privacy rights available to you, please email:

hello@createjoystudios.com