Shipping policy

Shipping Policy

Last updated: September 19, 2026

Create Joy Studios offers original artwork, made-to-order fine art prints, books, art collections, and subscription products.

Processing Times

Original artwork is carefully packaged and prepared for shipment after your order is received.

Made-to-order fine art prints and other products produced by a professional fulfillment partner are created specifically for each order and may require additional production time before shipping.

Subscription products are prepared and shipped according to the schedule described on the applicable product page.

Processing and delivery times shown on the website or at checkout are estimates and may vary based on the item, production schedule, carrier, destination, holidays, weather, or other circumstances outside the reasonable control of Create Joy Studios.

Shipping Charges

Applicable shipping charges are displayed at checkout unless the product description specifically states that shipping is included in the purchase price.

Certain collections or subscription products may include U.S. shipping as part of the listed price. When shipping is included, this will be stated on the applicable product page.

Shipping & Tracking

When tracking information is available, you will receive a shipping confirmation email once your order is on its way.

Some products, including fine art prints and other made-to-order items, may be printed, packaged, and shipped directly by a professional fulfillment partner on behalf of Create Joy Studios.

Because different products may be fulfilled separately, items from the same order may occasionally arrive in more than one shipment.

Shipping Addresses

Please carefully review your shipping address before completing your purchase.

Create Joy Studios is not responsible for delays, failed deliveries, or additional shipping costs caused by an incorrect or incomplete address provided by the customer at checkout.

If you notice an address error after placing your order, contact hello@createjoystudios.com as soon as possible.

I cannot guarantee that an address can be changed once an order has entered production, fulfillment, or shipment.

If a package is returned because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply before the item can be resent, to the extent permitted by applicable law.

Lost, Delayed, or Missing Packages

Carrier delays can occasionally occur.

If tracking shows unusual delays or your package has not arrived within a reasonable period after the estimated delivery date, please contact me at hello@createjoystudios.com and I will help determine the appropriate next steps.

If tracking shows your package as delivered but you have not received it, please:

Check around the delivery location.
Check with household members or neighbors.
Confirm that the shipping address on your order was correct.
Contact the shipping carrier when appropriate.

You may also contact hello@createjoystudios.com for assistance.

Create Joy Studios is not responsible for carrier delays or packages lost after confirmed delivery when the order was shipped to the address provided by the customer, except where otherwise required by applicable law.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact hello@createjoystudios.com as soon as possible after delivery.

Please include:

Your order number
A description of the problem
Clear photographs of the item
Clear photographs of the shipping packaging when applicable

I will review the issue and work with you to determine the appropriate resolution.

Refunds, replacements, or other remedies will be provided when required by applicable law.

Subscription Shipments

Subscription products, including The Little Joy Art Club, are shipped according to the schedule described on the subscription product page.

U.S. shipping for The Little Joy Art Club is included in the subscription price.

Customers with an active subscription are responsible for keeping their shipping address current. Please update your address before the applicable subscription order is processed whenever possible.

If an address change is made after an order has entered fulfillment, I cannot guarantee that the shipment can be redirected.

Cancellation of a subscription applies to future subscription periods according to the Purchase Options Cancellation Policy. An order that has already been processed may still be shipped.

International Shipping

International shipping is available only when offered at checkout.

Customers are responsible for any customs duties, import taxes, brokerage fees, or other charges imposed by the destination country unless otherwise stated.

International delivery times may vary due to customs processing and other circumstances outside the control of Create Joy Studios.